Legal Document

Privacy Policy

event Effective Date: business TOUCHSTONE LENDING PRIVATE LIMITED verified CIN: U67120WB1995PTC076057
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About This Policy

TOUCHSTONE LENDING PRIVATE LIMITED is committed to protecting the privacy and personal information of our customers, business partners, employees, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with the applicable laws of India, including the Digital Personal Data Protection Act, 2023.

Our goal is to ensure transparency, maintain customer trust, and process personal information responsibly while delivering reliable financial and security dealing services.

location_on Registered Office: 16 Strand Road, Diamond Heritage, 14th Floor, Room No.-1402, Kolkata – 700001, West Bengal, India.

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Information We Collect

To provide our financial and security dealing services efficiently, we may collect information including:

  • check_circle Personal Identification Details (Name, PAN, Aadhaar, Date of Birth)
  • check_circle Contact Information (Mobile Number, Email Address, Residential Address)
  • check_circle Identity & KYC Verification Documents
  • check_circle Employment and Income Details
  • check_circle Banking & Financial Information
  • check_circle Loan Application and Repayment Records
  • check_circle Device & Technical Information (IP Address, Browser Type, Device Information)
  • check_circle Location Information (where required for service verification and fraud prevention)
  • check_circle Website Usage and Communication Records
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Disclosure & Security

We respect your privacy and do not sell or rent your personal information to third parties for marketing purposes.

Your information may be shared only with:

  • arrow_right Government and Regulatory Authorities when legally required
  • arrow_right Credit Bureaus and Financial Institutions
  • arrow_right Authorized Service Providers assisting in business operations
  • arrow_right Law Enforcement Agencies where mandated by applicable law

security TOUCHSTONE LENDING PRIVATE LIMITED implements industry-standard administrative, technical, and organizational security measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. While we strive to use commercially acceptable means to safeguard your data, no electronic transmission or storage method can be guaranteed to be completely secure.

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Grievance Officer

Compliance & Grievance Officer

For any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us.

mail
location_on

Registered Office

16 Strand Road, Diamond Heritage, 14th Floor, Room No.-1402, Kolkata – 700001, West Bengal, India.

schedule Response Time: We aim to acknowledge and resolve privacy-related grievances within 7 working days, subject to the complexity of the request.